Humanitarian Quality Assurance Initiative

The establishment of the Humanitarian Quality Assurance Initiative (HQAI) is grounded in the realization that there is no mechanism within the humanitarian sector to objectively and consistently demonstrate the quality of humanitarian action, which recognizes and adapts to its specificities. These include its grounding in humanitarian principles, consideration of the diversity of actors and the importance of applying contextualized approaches.

HQAI builds on more than twenty years’ experience of standards and quality assurance in the NGO, humanitarian and other sectors. It is founded on recommendations of research and analysis defining how standards, policies, practices, and systematic feedback by affected people and other stakeholders can best contribute to improved quality, accountability of assistance and protection for communities affected by crisis.